Unique Kennels - Return Policy
Last updated: February 26, 2024
1. Apparel Return Policy:
a. Returns Accepted:
- We accept returns for apparel items only in the event that the product is damaged during printing or shipping.
b. Refund Policy:
- We do not offer refunds for apparel returns. Instead, we provide replacements for damaged items.
c. Return Process:
- If you receive a damaged apparel item, please contact us at woolyk9@uniquekennel.net within 3 days of receiving the product.
- You will be provided with instructions on returning the damaged item to Printful's address in Charlotte, North Carolina: Printful Returns 11201 Ed Brown Rd, Charlotte, North Carolina, 28273, USA.
2. Dogs Return Policy:
a. No Returns/Refunds:
- Due to the careful vetting and health checks conducted before shipment, we have a strict no return/refund policy for dogs.
- Our professional vets ensure the dogs are in perfect health, all shots are administered, and they are in top shape before being sent to their new homes.
3. Other Products Return Policy:
a. Damaged Products:
- For other products, returns are accepted only if the product is damaged upon arrival.
- In the case of food or nutrition-related items, returns are accepted for expired or contaminated products.
b. Return Authorization:
c. Return Shipping:
- For eligible returns, return shipping costs will be at the customer's expense. You will be provided with instructions on returning the damaged item.
4. Contact Information:
If you have any questions or concerns regarding our Return Policy, please contact us using the following information:
Mailing Address: Omenus LLC 2105 Vista Oeste NW, Suite E #3678 Albuquerque, NM 87120
Phone Number: +1 876-803-6893
Email: woolyk9@uniquekennel.net
